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Less manual work in recurring processes

Rieger Systems automates business processes that run the same way every week, from the incoming mail to the invoice. With classic interfaces or with AI, and your people keep the approval.

When this pays off

  • The same data gets typed into two or three programs.
  • Invoices, enquiries and applications pile up when someone is away.
  • Your best people spend the day copying and chasing.

What we automate

We start with the workflow that costs the most time. Depending on the situation it then runs fully or partly by itself.

  • Inbox

    Mails are read, assigned and turned into cases, with attachments and deadlines.

  • Quotes

    An enquiry becomes a draft with items and deadlines. You keep the approval.

  • Invoices and receipts

    From recorded work to dispatch and filing, checkable and faster.

  • Applications

    Prepared from existing data and checked for completeness. Signing stays with people.

  • Users and roles

    Joiners and leavers with rights across several systems, including documented approvals.

  • Customer data

    Reconciled data, status changes and tasks for sales and service.

With fixed rules or with AI

AI only goes where it brings relief. Much is solved more reliably with fixed rules.

  • Without AI

    Workflows, interfaces and rules. Maintainable and traceable, without a language model.

  • With AI

    For texts, documents and knowledge, for example through AmaraCloud. A person checks results before they take effect.

Worked example

An installation company with 400 incoming invoices a month

Situation
Each invoice is pulled from the mail, typed in, matched to the job and approved. That takes about six minutes each.
Approach
Invoices are read and matched to the job automatically. One person only checks deviations and approves.
Result
At €45 staff cost per hour, almost €1,500 a month is freed up for better work.
See all examples
  • Minutes per invoice

    Before
    6
    After
    1
  • Hours per month

    Before
    40
    After
    7
  • Staff cost per month

    Before
    €1,800
    After
    €315

Worked example with assumed values, not a customer project. We work through your numbers in the conversation.

How it works

  1. 1

    See the workflow

    We walk through a process with the people who do it every day.

  2. 2

    Estimate the benefit

    You see effort, savings and limits before anything is built.

  3. 3

    Build

    We work in phases and test with real cases.

  4. 4

    Operate

    Monitoring and adjustments as your workflow changes.

Frequently asked questions

What can be automated?

Anything that recurs in the same way and exists digitally. We also say where it does not pay off.

Does it need AI?

Often not. Fixed rules and interfaces are more stable. We use AI for texts and documents where rules fall short.

Who stays in control?

Your people. Where risk or compliance demands it, a person keeps the approval. We do not promise fully autonomous AI.

Does it work with our old programs?

Usually yes. Legacy systems can set limits, and we name them early.

How big is such a project?

Each project runs in phases with fixed assumptions and test windows. You can decide after every phase.

Which workflow costs you the most time?

We work out process, interfaces and responsibility. Then you know effort and benefit.

Personal care, no call centre. We usually reply within 1 to 2 working days.