ARROW partner
Setup, support and distribution of ARROW products including hardware, software and maintenance – aligned with your procurement.
AI quick overview
What is this page?
IT infrastructure, operations and partner services – with clear limits on availability claims.
Who is it for?
Organisations that need stable base services, hosting and security foundations.
What is included?
Planning, operations, hosting, partner products, coordinated on-site installations and support – scope is agreed per project.
How do I get started?
Contact us with current setup and goals; we propose a measurable next step.
Do you offer on-site installations?
Yes. Wi‑Fi, servers, networking and further on-site operations are delivered through qualified subcontractors – coordinated and owned by Rieger Systems.
Infrastructure and operations
Rieger infrastructure
ARROW, FriendlyCaptcha and EasyBooking partnerships, hosting and operations – plus coordinated on-site installations through qualified subcontractors. Planned and documented with clear ownership. No marketing-grade uptime fairy tales.
Services
Service scope
What we typically deliver or co-deliver.
Hosting and servers
Operating services such as Nextcloud, video conferencing or web – with backup and recovery concepts.
FriendlyCaptcha partner
Privacy-friendly bot defence without unnecessary data sharing – suitable for forms and public sites.
EasyBooking premium partner
Partnership with easybooking.eu – room and rental management for hotels, guesthouses and holiday businesses, including channel manager and website connectivity.
On site
On-site services
Installation and operations at your premises – coordinated by Rieger Systems, delivered by proven subcontractors.
Wi‑Fi and networking
planning, access points, backbone and acceptance testing – for offices, warehouses, production or hospitality.
Servers and storage
rack mounting, cabling, baseline configuration and handover into live operations.
Operations and maintenance
on-site or hybrid server, network and infrastructure operations – aligned with how you run IT.
Coordinated by Rieger Systems
subcontractor scheduling, quality checks and sign-off – one point of contact for you.
Clear scope
responsibilities, deliverables and escalation are agreed in writing – no hidden extras within the agreed frame.
Best effort
Realistic operations
We aim to be dependable – as a growing team without operations promises we cannot keep today.
Care over SLA marketing
We run and support infrastructure on a best-effort basis – no public uptime guarantees or always-on claims.
Honest capacity
As a small company we plan realistically. When time or people are tight, we say so early – with alternatives instead of silent overload.
Built step by step
Monitoring, patching and escalation paths grow with your projects – depending on scope, budget and how mature your environment is.
Clear limits
High availability and fixed response times only where they are technically, economically and contractually agreed – not by default for every setup.
Protection
Security and privacy
Positioning without absolute security guarantees.
European baseline
Alignment with GDPR and common hardening patterns; concrete control list per environment.
Encryption and access
TLS for transport, access models and key handling where it matches the threat model.
Transparency
We name open and residual risks – security is a process, not a one-time switch.
Plan infrastructure together
We review your baseline, regulatory needs and operational ownership, then propose a dependable next step.